Last Updated: January 1, 2026
1. Introduction
At Pestokil, we are committed to protecting the privacy and security of our clients. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our pest control services. By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information to provide better services to all our users. The types of information we collect include:
- Personal Identification Information: Name, email address, phone number, and physical service address.
- Payment Information: Credit card details, billing address, and bank account information (processed securely through third-party payment gateways).
- Service Data: Details regarding the pest issues at your property, photos of infestations, and service history records.
- Technical Data: IP address, browser type, and operating system when you visit our website (via cookies).
3. How We Use Your Information
We use the data we collect for the following specific purposes:
- Service Delivery: To schedule appointments, visit your property, and perform pest control treatments.
- Communication: To send appointment confirmations, invoices, service reports, and safety instructions.
- Customer Support: To respond to your inquiries, complaints, or warranty claims.
- Internal Improvement: To analyze service trends and improve our operational efficiency.
- Legal Compliance: To comply with local health and safety regulations and tax laws.
4. Sharing Your Information
We do not sell, trade, or rent your personal identification information to others. We may share information only in the following limited circumstances:
- Service Providers: We may share data with trusted third-party vendors who assist us in operating our business (e.g., payment processors, email hosting services), provided those parties agree to keep this information confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Safety: We may disclose information to protect the rights, property, or safety of Pestokil, our customers, or others (e.g., for fraud protection).
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information.
- Digital Security: Our website uses SSL (Secure Socket Layer) encryption to protect sensitive data transmitted online.
- Physical Security: Hard copies of invoices or contracts are stored in secure locations with restricted access.
- Payment Security: We do not store full credit card numbers on our servers; transactions are processed through secured, PCI-compliant payment gateways.
6. Cookies
Our website may use “cookies” to enhance the user experience. A cookie is a small file placed on your hard drive for record-keeping purposes. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the website may not function properly.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your data:
- Right to Access: You can request copies of your personal data.
- Right to Correction: You can request that we correct any information you believe is inaccurate.
- Right to Deletion: You can request that we erase your personal data, under certain conditions.
To exercise these rights, please contact us using the information in Section 10.
9. Changes to This Privacy Policy
Pestokil has the discretion to update this privacy policy at any time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
10. Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Pestokil Management
- Email: info@pestokil.net